• Are your employees costing you business due to rude behaviour, poor verbal and non-verbal communication towards clients and co-workers?
• How do you react in a dining difficulty situation, ie; who pays for the bill?
• What impression will you make when interviewing for an employment opportunity, will you dazzle them?
• Do you know how to make introductions in a business environment, have you ever forgotten a person’s name when introducing them?
• Is formal, festive, and party season giving you anxiety attacks of ‘what to wear’, ’who will be there’, ‘what if I don't know anyone’, ‘what will they think of me?
• Are your ‘optional appearance related traits’ ie; visible tattoos, body piercings, etc, preventing you from landing the job you want?
• We are judged by others on first impressions 75% of how we look and present ourselves. Are your teams presenting a well groomed, appropriate, professional image image for your business?

Industry across the board relies heavily on employees, managers and staff to interact with clients, customers, other employees and business partners.

We face challenging times in all industry. We see businesses closing on a daily basis.

Every single customer, client or business partner needs to feel welcomed , respected and acknowledged.

Is your business loosing customers due to poor etiquette and customer service?